Department of Customer Service

Proportion of key government websites (nsw.gov.au & service.nsw.gov.au) that conform to accessibility standards.

Proportion of customers who achieved first time resolution from a government interaction.

This Performance and Wellbeing Indicator measures customers' level of trust of over 550 government interactions are 'working in their best interests'.

Report covers advertising during period: 1/7/2023 - 30/06/2024 Final expenditure figures may be subject to adjustment. Media expenditure information may change following...

Report covers advertising during period: 1/7/2023 - 30/06/2024 Final expenditure figures may be subject to adjustment. Media expenditure information may change following...

Data collected during a community survey, undertaken at the request of the NSW Accelerating Digital Government Taskforce. The survey sought to understand broad perceptions...

Manly Hydraulics Laboratory MHL is located in Manly Vale, New South Wales. We acknowledge here the traditional custodians of this land, Kay-ye-my (denoting 'manly') clan of the...

WaterNSW is a State-Owned Corporation established under the Water NSW Act 2014 and operates under an Operating Licence issued and monitored by the Independent Pricing and...

WaterNSW is a State-Owned Corporation established under the Water NSW Act 2014 and operates under an Operating Licence issued and monitored by the Independent Pricing and...

The data displayed on the NSW vaccination map on nsw.gov.au is an important tool to help encourage the community to see the value of getting vaccinated to keep themselves and...