Department of Customer Service

The role of the Customer Service Department is to help establish the customer at the centre of all programs and initiatives across the NSW Government, deliver a more consistent and efficient digital experience with government, use data and behavioural insights to drive customer service improvements, and engage more effectively with the people of NSW. The New South Wales Department of Customer Service comprises agencies and business units that deliver services to the people of NSW and provide regulatory functions.

Additional Info

Field Value
jurisdiction New South Wales Government