Download URL: https://data.nsw.gov.au/data/dataset/c3140df4-50a5-453c-9022-a625853d1519/resource/25fcb641-6730-49e4-b833-62c523c353a0/download/220928-data-nsw-end-of-tenancy-survey-sep-29-final.csv

NSW tenancy laws say how residential tenancy agreements can be ended. Tenancies are usually terminated by the tenant, landlord, the landlord's agent, or by a NSW Civil and Administrative Tribunal order.

Fair Trading conducts an end-of tenancy survey to collect data about how and why tenancies end. This survey was designed to help Fair Trading to better understand the renting experience to help inform future tenancy reforms. The current survey commenced on 2 August 2021.

The survey content and questions have been developed with reference to the laws about how tenancies can end under the NSW Residential Tenancies Act 2010 https://legislation.nsw.gov.au/view/html/inforce/current/act-2010-042

The survey process

Every principal tenant and landlord or nominated agent is asked to complete a survey when a bond claim is finalised through an online bonds system. Survey invitations are sent by email and participation is voluntary. Individual responses are kept anonymous.

Fair Trading initially conducted a pilot survey in 2019/2020. Results from that survey informed the current ongoing end of tenancy survey.

The end of tenancy survey

The survey data is collected quarterly, and is available to download for use by the community, research, business and industry.

To mitigate re-identification risks, postcode information has been removed and response dates grouped into months.

It should be noted that the representativeness of the survey data is limited, including because:

  • participation is voluntary
  • the survey only includes respondents who used Rental Bonds Online to lodge and claim their rental bond, so the sample does not extend to all terminated tenancies
  • no demographic information is collected
  • some tenancies had duplicate responses
  • domestic violence victims may also self-select out of completing such a survey, given their vulnerability and the difficult circumstances they may experience after ending a tenancy

Explanatory notes

Description of data and key terms

  • All answered survey questions are provided.
  • 'Recipient ID' is a randomly generated number that can match responses that relate to the same rental bond claim. It is not used as part of the online bond system, and has not been provided to any respondents. 'Null’ response indicates either that particular respondent did not answer the question or was not asked that question because of their answer to the previous survey question.
  • Some responses to ‘What was the weekly rent at the end of the tenancy?’ appear to be incorrect, with respondents potentially providing the rent amount on a monthly rather than weekly basis.
  • ‘Role’ indicates if the survey respondent was a managing agent, landlord or tenant
  • ‘Month response received’ indicates the month that the survey response was received. Survey invitations are usually sent out within 10 days of a bond claim being finalised.
  • The initial 2021 survey period (August-September) was reduced to two months. This is because the survey only commenced in August 2021.
  • Duplicate responses (where more than one tenant, or both the tenant and the agent or landlord responded to the survey invitation) have not been removed from this dataset.

End of Tenancy possible pathways

  • This document explains the design of the End of Tenancy Survey. There are a total of 62 possible pathways that a survey participant may travel through to complete the survey, shown in column A ‘Pathways’.

For further information about ending a tenancy: https://www.fairtrading.nsw.gov.au/housing-and-property/renting/ending-a-tenancy

For further information about the end of tenancy survey: https://www.fairtrading.nsw.gov.au/housing-and-property/end-of-tenancy-survey

Details
Last updated 29/09/2022
Date Created 27/09/2022
File format CSV
Licence Creative Commons Attribution
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Additional Information
Field Value
Title End of Tenancy Survey 2 Aug 2021 - 30 June 2022
Data last updated 29/09/2022
Metadata last updated 29/11/2022
Format CSV
License Creative Commons Attribution
Size 14.93 MB
Data Dictionary
Label Type Description
RecipientID text
What kind of agreement was the tenancy when it ended text
How did this tenancy end text
How did the tenancy end by Tribunal order text
Why did the tenancy end text
Why did the tenancy end_2 text
Why did the tenancy end_3 text
Why did the tenancy end_4 text
Why did the tenancy end_5 text
Why did the tenancy end_6 text
Why did the tenancy end_7 text
Why did the tenancy end_8 text
Why did the tenancy end_9 text
What evidence was used for the domestic violence notice text
What was the rent amount at the end of the tenancy text
Was the rent amount entered in the previous question paid text
Did the tenancy end due to COVID-19 text
What was the rent amount at the end of the tenancy_2 text
Was the rent amount entered in the previous question paid_2 text
Did the tenancy end due to COVID-19_2 text
What was the rent amount at the end of the tenancy_3 text
Was the rent amount entered in the previous question paid_3 text
Did the tenancy end due to COVID-19_3 text
Role text
Timestamp text