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From OpenGov NSW Ombudsman Annual Report 2016-17
No notes provided -
From OpenGov Tips for accessible complaint handling
This fact sheet gives practical advice to complaint handlers to make it easier for people with disability to make complaints and receive a quality response. -
From OpenGov Disability reportable incidents - Risk management following an allegation...
This fact sheet is intended to provide an overview of risk management issues in relation to allegations against employees that provide disability support services. It is not... -
From OpenGov Disability reportable incidents - How we assess an investigation - client to...
The purpose of this fact sheet is to help agencies understand the key issues the NSW Ombudsman considers when assessing the way an agency has managed risk, and investigated a... -
From OpenGov Sharing information about reportable conduct
This fact sheet tells about sharing information about reportable conduct allegations with non-involved parties -
From OpenGov The importance of respect in effective complaint handling
Research shows that maintaining one’s dignity (and associated self-respect) is a fundamental human need, and that people are likely to react as intensely to a threat to their... -
From OpenGov Applying the commitments to effective complaint handling - guidance for agencies
This fact sheet tells about how to apply the commitments to effective complaint handling - guidance for agencies -
From OpenGov Providing advice about reportable conduct investigations to children,...
This fact sheet provides guidance on section 25GA, and on other matters to consider in deciding whether to release information under section 25GA about a reportable conduct... -
From OpenGov Child Protection - Notifying and identifying reportable conduct
This fact sheet provides guidance for agencies in relation to notifying and identifying child protection reportable allegations to the NSW Ombudsman. -
From OpenGov Child protection - Defining assault for the purposes of the reportable conduct scheme
This factsheet sets out the legal principles that apply when considering whether a person’s conduct amounts to an assault for the purposes of the reportable conduct scheme. -
From OpenGov Weekly Economic Calendar - for the week commencing 20 November 2017
Weekly Economic Calendar shows future release dates of key economic data and publications used by NSW Treasury for monitoring and analysis. -
From OpenGov Weekly Market and Economics Roundup for the week ended 17 November 2017
This Roundup covers critical economic data and publications used by NSW Treasury for monitoring and analysis. -
From OpenGov CDRT fact sheet 6 - Deaths of children in NSW in 2015: Drowning
This fact sheet is a summary of key information contained in the NSW Child Death Review Team (CDRT) Child Death Review Report 2015. The full report is available at:... -
From OpenGov Cemeteries and Crematoria NSW Annual Report 2016-2017
Annual Report 2016-2017 with erratum correction to pages 5 and 13. Corrections to erratum tabled on 14 November 2017.