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No notes provided Note: This resource was originally published on opengov.nsw.gov.au. The OpenGov website has been retired. If you have any questions, please contact the Agency...

Plain English information for the CALD community on how to make a complaint about a government agency. Note: This resource was originally published on opengov.nsw.gov.au. The...

The guidelines are intended to: • assist public officials to understand the standards of good conduct and administrative practice that are expected of them • provide guidance to...

In a special report tabled in Parliament today, the Acting NSW Ombudsman has recommended measures to ensure that Government’s efforts to foster economic development for...

A summary of completed investigations under section 13 of the Ombudsman Act 1974 Note: This resource was originally published on opengov.nsw.gov.au. The OpenGov website has been...

A summary of completed investigations under section 13 of the Ombudsman Act 1974 for the period from 1 October 2021 to 30 September 2022. Note: This resource was originally...

This fact sheet provides guidance on section 25GA, and on other matters to consider in deciding whether to release information under section 25GA about a reportable conduct...

This factsheet sets out the legal principles that apply when considering whether a person’s conduct amounts to an assault for the purposes of the reportable conduct scheme....

This fact sheet provides guidance for agencies in relation to notifying and identifying child protection reportable allegations to the NSW Ombudsman. Note: This resource was...

A report under section 34H Community Services (Complaints, Reviews and Monitoring) Act 1993. Note: This resource was originally published on opengov.nsw.gov.au. The OpenGov...